Terms and Conditions
Welcome to CarryLoad. These Terms and Conditions (“Terms”) govern your access to and use of our services (“Services”) provided through our website www.carryload.com.ng (“Website”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use our Services.
1. Acceptance of Terms
By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines that may be applicable to specific areas of the Services.
2. Eligibility
You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you are of legal age to form a binding contract and meet all the eligibility requirements.
3. Account Registration
To access certain features of our Services, you may be required to register for an account. You agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain and promptly update your account information to keep it accurate, current, and complete.
- Maintain the security and confidentiality of your account credentials and restrict access to your account.
- Notify us immediately of any unauthorized use of your account or any other security breaches.
4. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Services in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Services.
- Attempt to gain unauthorized access to any part of the Services, accounts, computer systems, or networks connected to the Services.
- Use any automated means to access the Services for any purpose without our express written permission.
- Post, upload, or distribute any content that is unlawful, defamatory, obscene, abusive, invasive of privacy, or otherwise objectionable.
5. Booking and Payments
When booking a vehicle through our Services:
- You agree to provide accurate and complete information about your load and transportation requirements.
- You acknowledge that all bookings are subject to availability and confirmation.
- You agree to pay all applicable fees and charges associated with your booking. All payments must be made in accordance with the payment terms specified at the time of booking.
6. Cancellations and Refunds
Cancellation and refund policies may vary depending on the specific terms of your booking. Please review the applicable cancellation and refund policy provided at the time of booking. If you cancel a booking, you may be subject to a cancellation fee.
7. Limitation of Liability
To the fullest extent permitted by law, CarryLoad and its affiliates, officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use the Services.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from the Services.
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Services by any third party.
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services.
8. Indemnification
You agree to indemnify, defend, and hold harmless CarryLoad, its affiliates, officers, directors, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.
9. Modifications to Terms
CarryLoad reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Services after the posting of any changes constitutes your acceptance of the modified Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Nigeria to resolve any dispute arising out of or relating to these Terms or the Services.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: contact@carryload.com.ng
Phone: +234-805-710-6318
Thank you for choosing CarryLoad. We look forward to providing you with reliable and efficient load transportation services.
CarryLoad – Connecting Loads with Vehicles, Seamlessly.